Privacy Policy

Welcome to the official website of BELLFARM CONSTRUCTION LTD. We take the protection of your personal information very seriously and are committed to protecting your privacy in accordance with applicable data protection laws and regulations, including the UK Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or use our HVAC installation services.

1. About Us

This website and related services are provided by BELLFARM CONSTRUCTION LTD.

We are a UK-based HVAC installation services company providing HVAC system installation, air conditioning equipment installation, system upgrades, and related consulting services to residential and commercial customers.

2. Information We Collect

When you consult our services through the website, submit contact forms, or communicate with us, we may collect the following information:

Name;
Email address;
Telephone number;
Company name (if applicable);
Project address or service address;
Your service request information;
Other relevant information provided during communication with customers.

We only collect information necessary for providing air conditioning installation consultation, project arrangement, and customer service.

3. How We Use Your Information

We may use the information we collect for the following purposes:

Responding to your service inquiries;
Providing information related to air conditioning installation services;
Arranging project communication and service appointments;
Assessing your installation needs;
Improving our customer service experience;
Maintaining the normal operation of the website;
Complying with applicable laws and regulations.

We will not use your personal information for other commercial purposes unrelated to you.

4. Information Storage and Protection

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Your personal information may be stored in a secure information management system and accessed only by authorized personnel who need to process related services.

We will retain your information for a reasonable period of time in accordance with legal requirements and business needs. When the information is no longer needed, we will take appropriate measures to delete or anonymize it.

5. Information Sharing

We will not sell, rent, or trade your personal information.

We may share necessary information in the following circumstances:

To cooperate with relevant service providers to fulfill service requests;
To provide information as required by law or government agencies;
To protect our legitimate rights, website security, or prevent fraud.

Any information sharing will comply with applicable data protection requirements.

6. Cookie Usage Guidelines

Our website may use cookies to improve user experience and help us understand website visits.

Cookies may be used to:

Remember user preferences;

Analyze website visits;

Optimize website functionality;

Enhance website user experience.

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

7. Third-Party Services

Our website may use some third-party service tools, such as website analytics, communication tools, or other services used to improve website functionality.

These third-party services may process relevant information in accordance with their own privacy policies. We recommend that you review the third-party privacy policies before using related services.

8. Your Data Protection Rights

Under UK data protection laws, you may have the following rights:

To request access to your personal data;

To request correction of inaccurate information;

To request the deletion of your personal information;

To restrict the processing of your personal information;

To object to certain data processing methods;

To request a copy of the information you have provided.

To exercise these rights, please contact us using the contact information provided.

9. Children’s Privacy

Our services are primarily aimed at adults and business clients, and we do not proactively collect children’s personal information.

If you believe we have unintentionally collected information about a child, please contact us, and we will take timely measures to address the issue.

10. Privacy Policy Updates

We may update this Privacy Policy based on business changes or legal requirements.

Any updates will be posted on this page, indicating the update date.